Information about our Rewards Program
To join Curlsmith Rewards, simply visit our Rewards page and click join now. It's completely free to join, and you will earn your first 25 points just for signing up! If you already have an active account, you have automatically been enrolled in the
Every time you make a purchase on our site you will earn 1 point per €1 spent. Please see the Curlsmith Rewards page to view other ways to earn points.
We took care of that for you! All customers with an active account were automatically enrolled in our rewards program.
Once you join Curlsmith Rewards by creating an account, every time you make a purchase on our site you will earn 1 point per €1 spent. Please see the Curlsmith Rewards page to view other ways to earn points. Once you reach 100 points you can redeem t
You can check your points balance by clicking the account icon at the top right of the website or by going to curlsmith.com/pages/rewards and clicking "Login"
No, unfortunately points are not retroactive to past purchases.
Once a refund is successfully processed, the customer's tier eligibility is automatically recalculated. In the event that the customer is no longer eligible for their tier status as a result, they will be downgraded according to Tier Downgrade settin
Yes, they expire after 1 year of inactivity. Inactivity refers to customers who have not earned or redeemed any points within the selected time frame. Customers who exceed 1 year without earning or redeeming points will lose their accrued point balan
Yes, your tier status will reset each rolling year. A twelve month timer is activated once a customer enters a tier. For example, a customer who crossed the tier entry threshold on March 3rd, 2022 will retain that tier until March 3rd, 2023 (assuming
No, you can redeem your points in increments of €5, €10, €15, €20 and €25 off.
No minimum purchase amount is required.
Yes, you need to spend a minimum amount of €50 on our website in order to use your discount.
No, rewards are not able to be combined with other offers.
Yes, you cannot claim a birthday reward until 30 days after you join the program.
Points earned within each tier are eligible for the tier multiplier. Points earned in previous tiers are subject to the point multiplier of that tier.
You must leave a review through the automated review request sent to you via email. You can only receive points for one review per order. Multiple reviews left for a single order will only be given points once per purchase. When uploading your photos
Your friend must use their valid referral link, self-referrals are not allowed (the IP address/User agent must not be mismatched), your friend must make a minimum purchase of €50, this must be the friend's first purchase & on-site pop ups must be ena