Curlsmith EU Help Center logo
Curlsmith EU Help Center logo

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Information about our stock availability, products and how to use them.

What is the difference between your cleansers?

We have 4 different sulfate-free cleansers, which provide different benefits and different intensities of. cleansing power:. - Curl Quenching Conditioning Wash is a cleansing conditioner. It’s a very gentle cleanser that moisturises and detangles wit

What is the difference between your conditioners?

The base formula of our conditioners is similar, so they will both provide the same level of. slip and moisture. However, they have different ingredients that provide slightly different. benefits:. - Our Post Biotic Calming Conditioner has a fresh, t

What is the difference between your deep conditioners?

The Double Cream Quencher is an intense moisturising product enriched with. Resurrection Flower and Andiroba to deeply nourish your curls. We recommend it for those with. For medium and coarse dry hair. (protein-free). The Hydro Creme Soothing Mask i

What is the difference between your leave-in conditioners?

Our leave-in conditioners mainly differ in their texture and moisturising properties. Lightweight formulas are best for finer hair types, while thicker formulas are great for. Medium to coarse hair. - Moisture Memory Reactivator is our lightest leave

What is the difference between your styling products?

Our styling products differ mainly in texture and hold level. Depending on your hair type,. you can combine several stylers together to achieve even better results!. - Hold Me Softly Style Balm is a soft hold styling cream. It doesn’t create any cast

How do you use the Moisture Memory Reactivator?

The Moisture Memory Reactivator can be used in two ways:. - as a primer on wash day, to add a bit of moisture before a styling product;. - as a refresher in between washes, on dry or damp hair (either spraying it directly on the. hair or spraying it

Do Elixir and Booster work for alopecia?

Our study shows results mainly for Androgenic Alopecia, but we have positive feedback also. from many people with Traction Alopecia.

I feel like the Conditioning Wash doesn’t clean my hair enough

Is this the first time you are using a co-wash instead of a traditional shampoo? Sometimes our. hair needs a bit of time to get used to the change of formula. Co-washes and traditional. shampoos cleanse the hair in a very different way. Shampoos have

I feel the Wash and Scrub makes my hair too dry

This product is a clarifying shampoo. It has been designed to provide deep cleansing to your. scalp, and therefore should only be used every 4-5 washes or it might dry the hair out. Think. about it as a clay mask for your face – you wouldn’t use that

The products make my hair crunchy and give me a wet look

That’s the way styling products work! They create a cast on your curls, which traps. moisture inside and gives definition. This action is fundamental to keep frizz at bay, and the. stronger the cast, the stronger frizz protection the product will pro

How often should I use the Detox Kit?

To be honest, it really depends on your hair and your wash routine. If you wash your hair. every day, you could use the system once a week. If you wash your hair once a week, you. could use the system once a month. It’s very flexible, you can experim

Are your products suitable for men?

Of course! All of our products can be used by any gender. We have many men who are. proud Curlsmith ambassadors, you can see some of their pictures on our Instagram page. If. you don’t like particularly sweet/fruity scents, check out our fragrance-fr

Are your products suitable for kids?

All our products can be used on children above 3 years old. When it comes to children, we always recommend starting with a simple routine. Use the Curl Quenching Conditioning Wash to gently cleanse and detangle, without making their eyes sting. Then

Are your products suitable for pregnant/breastfeeding women?

All our products are created with ultra-safe and naturally derived ingredients, but just to be. on the safe side we do recommend checking in with your doctor before starting to use any. new products!

Does hair makeup work on dark/black hair?

Yes, absolutely! Our Hair Makeup is not a dye, so it doesn’t alter the structure of your hair. Think about it like a cream eyeshadow - it just deposits a fun layer of color around your hair. shaft, without modifying its core. That’s why it works on a

Does hair makeup stain blonde/white/bleached hair?

Absolutely not! Our Hair Makeup has zero dyes in it, which means that it won’t affect the. structure or color of your hair in any way. Think about it like a cream eyeshadow - it will only. deposit a fun layer of color around your hair shaft, but as s

Will hair makeup transfer onto my skin/clothes/furniture?

No - once fully dry the gel is transfer-proof! You might see a little shimmer dust coming. off If you are scrunching/fluffing too vigorously, but for any regular day to day activity you. shouldn’t see any transfer. You only have to pay a little atten

Is the hair makeup safe to use often/every wash day?

Absolutely yes! The Hair Makeup is created using the base of our cult favourite In-Shower Style Fixer, so you can use it as often as you would a regular styling gel!

What’s the best way to apply hair makeup?

We recommend applying it on damp/wet hair (though not dripping wet), as this will allow an. easier application and it will cover all locks evenly. However, you can apply it on single dry curls to add a pop of even brighter and more intense. Color!

My scalp is itchy/flaky, what do I do?

Do you use the co-wash as your regular cleanser? If you tend to have a very sensitive scalp,. Strictly co-washing may become difficult. If there is still product buildup left in your hair. after you wash, it may begin to irritate your scalp. If you f

What's the difference between Essential Moisture and Curl Conditioning Wash?

Our Curl Quenching Conditioning Wash is a 2-in-1 shampoo with a conditioning base that offers a gentle cleanse. Using this product alone isn't enough to remove dirt and build-up from the scalp; therefore, we recommend interchanging with our Essential

Is Effortless Waves only suitable for waves?

This product is designed to embrace natural waves, so use it on wavy hair for the best results.

Can you apply Effortless Waves to dry hair?

This product is designed to go on wet hair, do not apply it if your locks are dry.

Does Effortless Waves contain alcohol?


Can I apply Effortless Waves to my hair straight after washing and conditioning?

Apply Effortless Waves to the hair after your leave-in conditioner.

Does Effortless Waves provide a strong-hold?

Effortless Waves has a hold level of 3, which we describe as an invisible hold. It will enhance and define, resulting in soft frizz-free waves. There is no cast.

I like the results of Effortless Waves, but I would like more hold.

For more hold, we advise layering with a gel styler.

Can I use the Essential Moisture conditioner every wash day?

Our Essential Moisture conditioner is suitable for frequent use but swaps out with our Double Cream Deep Quencher once a week for an intense moisture boost.

What's the difference between the Frizz Control Cleanser and the Essential Moisture Cleanser?

Our Frizz Control Cleanser hydrates the hair and tames frizz, whereas our Essential Moisture Cleanser's primary benefit is moisturizing and nourishing your curls while gently removing dirt.

Is the Frizz Control Cleanser suitable for all hair types?

It's suitable for all hair types and textures, even straight hair.

Is the Frizz Control Duo Conditioner suitable for all textures?

Yes, it's suitable for all textures, but it is best for fine to medium textures when using this product as a leave-in conditioner.

Can I use the Frizz Control Duo Conditioner as a hair mask?

Our conditioner is suitable to use as a regular rinse-out conditioner or a leave-in conditioner.

Will the Frizz Rescue Curl Retainer leave a cast on my curls?

Yes, as the curls dry, a cast is formed to set them in place. Once 100% dry, scrunch the crunch with our Frizz Rescue Finishing Serum to reveal soft, bouncy curls.

What level of hold will I receive from the curl retainer?

Our Curl Retainer offers a medium hold. If you require more hold, layer one of our stronger hold stylers, such as the Shine Gel or In Shower Style Fixer.

Will the Frizz Rescue Finishing Serum weigh down my curls?

Our serum is suitable for all textures but best for those with medium to coarse textures.

Can I apply the Frizz Rescue Finishing Serum to my wet hair?

We advise using the serum on dry hair; however, it can also work when applied to wet hair.

What's the difference between the Frizz range products and other Frizz taming products in our ranges?

The key difference is the active complex used which drives the primary benefit. So while some other products may offer frizz control, their primary benefit might be different such as moisture or strength. This new range is focused primarily on contro